Peter Chen, Chief Executive Officer, Robert Morrissette, Chief Strategy Officer, and Guillaume Zagury, Chief Medical Officer of Oasis Healthcare talk about their new concept of executive medicine, their plans to improve Beijing’s working environment and their cooperation with local charities
Interview by Jennifer Thomé, Photo by Maxim Popov of Mishka Photography
China is known for a lot of good things: great food, a thriving economy, and boundless opportunities. Unfortunately it’s also one of the most unhealthy places to work, and medical care has not yet reached international standards – until now.
Tell me a little bit about yourselves.
RM: I’m a Canadian American with a range of professional experience in
marketing, engineering, technology, consumer goods, and now, healthcare! My function at Oasis is quite simple: I’m helping Peter engineer his vision, to bring to the market a concept that he’s been building.
PC: I’m originally from Beijing, and graduated from the best medical school in China. After practicing medicine, I decided to go to the States to study and work for a consulting company. I then set up an ophthalmological hospital, and worked for another hospital as a Chief Operations Offi cer. Through these experiences I realized that there is a big need in Beijing for a hospital with international standards. That’s why I rallied a group of investors to create Oasis.
GZ: I’ve worked as a doctor, and I specialize in emergency medicine and health policy. I have practiced medicine all over the world with humanitarian organizations, even in some war territories, and have been in China on-and-off since 1994.
RM: While Peter was building and managing some of the best healthcare in Beijing, he was dreaming about how to
do it better. Instead of trying to improve something that is already working, we’re using the best science, technology, people and philosophy to create something completely new!
How does Oasis differentiate itself from other hospitals?
GZ: I see several points where Oasis will provide the best services. Our facilities are really top class, and we can save people a lot of time because everything is in the same place. We’ve got all of our services in the same place, including our MRI, which allows us to predict impending health problems very accurately, including strokes. Our team has international management and medical staff , and we will provide our patients not only with the best medical service, but the best advice! They will be able to learn about diff erent options, viewpoints, and treatments, all in one facility.
Tell us about how you are redefining healthcare.
PC: Our primary visitors will be corporate leaders, diplomats, and executives. Think of all of the people who have high-powered, high-pressured positions, and who need to be at the top of their game every day when they wake up! Not only can they not aff ord to be ill, they also can’t aff ord any downtime, and our market research has revealed that many of them fly out of Beijing to get their healthcare. By building Oasis the way we’ve done, there is no longer any need for them to leave Beijing to get that world class healthcare. We understand that time is money. That’s why we off er two services specifi cally catered to this population. First there is executive healthcare. Because our clients have such high expectations and demands put upon, we have a program where we can train them in mindbody medicine. They can train themselves, their ayis, and their cooks on how to eat, when to eat, and how to rest in order to be in peak performance. We then take it a step further and extend the benefi t to the rest of their staff, so that the rest of the executives in the organization have better health, lower stress, lower turnover, lower absenteeism, so that their performance is at its best.
RM: From the moment that people step into Oasis, they’ll see that it’s more like a fi ve-star resort than a hospital. Our staff has been trained to be guestcentric, and they will treat each patient like a guest. We are doing work that’s fulfi lling, insteadof doing McMedicine. The era of mass medicine is over!
Tell me about your commitment to the community.
RM: We sought out partners who are already doing charitable, kindhearted work for those who are most in need. We met with Roundabout, and the Grace Foundation, as well as other not-for-profit organizations, and we’ve laid out plans to give advice on how to prevent illness, but will treat some of those patients who don’t have anywhere else to go.